Contact and Support

Faculty Support via Email

The Center for Academic Excellence (CAE) provides faculty support for Appalachian's learning technologies and our AsULearn learning management system, as well as faculty and staff support for other applications available on campus to help you succeed in your job. Each college or school at Appalachian has been assigned a lead CAE consultant as follows:

Submit an "AsULearn" Support Ticket

Report the incident by submitting an online ticket and we will work to resolve your incident


Upcoming faculty/staff workshops on AsULearn course management tools and pedagogical applications are available throughout the semester. Review our current offerings and sign up for our AsULearn workshops.


The Center for Academic Excellence is located on the second floor of Anne Belk Hall, in Office Suite 218.  

General Tech Support

Faculty who require technical support with computers, browsers, networking should contact the support desk at 828-262-6266 or via email